Data Security

Multi-Factor Authentication

11.5.1. Setting up verification methods

Prior to being able to use a 2-step verification for the next login, you have to set up the additional verification methods wanted. The following options exist:

How to set up verification methods:

  1. Click the Settings icon on the right side of the menu bar. Click the Settings menu item.

  2. Select Security in the sidebar. Click on 2-step verification.

  3. Click on Add verification option in the display area.

    The Add verification option window opens. Depending on the configuration, various verification methods are offered.

  4. Setting up a verification by using an Authenticator App:

    1. Install a Google Authenticator or compatible app on the mobile device that you want to use for the verification.

      Launch the app.

    2. Click on Google Authenticator or compatible in the Add verification option window.

    3. The Authenticator registration window displays a QR code. Scan the QR code with the Authenticator app on the mobile device.

    4. The app on the mobile device displays a code. Enter this code in the Authenticator registration window. Click on OK.

    When having set up the initial verification method, the Add recovery option window is displayed. In the following instruction, you will learn how to add a recovery method.

  5. Set up a verification with a security key:

    Note: Depending on the browser, this verification method might not be supported.

    1. Connect your security key with your workstation. Depending on the security key, a USB or wireless connection is used.

    2. Click on Yubikey, Google Security Keys or compatible FIDO device in the Add verification option window.

    3. Activate your security key e.g. by pressing a button on the security key.

    When having set up the initial verification method, the Add recovery option window is displayed. In the following instruction, you will learn how to add a recovery method.

  6. Setting up a verification via text message:

    1. Click on Code via text message in the Add verification option window.

    2. The Add User ID window opens. Enter your mobile phone number.

    3. Shortly after, you will receive a text message with a code. Enter this code in the Confirm Code window. Click on OK.

    After having set up the initial verification method, the Add recovery option window opens. In the following instruction, you will learn how to add a recovery method.

How to add a recovery method in the Add recovery option window:

  1. Setting up a recovery via text message:

    Note: When having selected the verification via text message as initial verification method, you have to enter another mobile device for a recovery via text message.

    1. Click on Code via text message.

    2. The Add Multifactor Device window opens. Enter the phone number of the mobile device that you want to use for a recovery.

    3. Shortly after, you will receive a text message with a code. Enter this code in the Confirm Code window. Click on OK.

  2. Setting up a recovery via recovery code:

    1. Click on Backup code to access your account.

    2. The Recovery Code window opens. It displays a code that can be used for the recovery.

    3. In order to print the recovery code, click on Print.

      In order to save the recovery code as text file, click on Download. In case of a recovery, you can import the recovery code from this text file.

Related topics:

Parent topic: Multi-Factor Authentication